FAQ

Here we have listed the most frequently asked questions regarding registration for and participation in the Copenhagen Marathon. Please contact customer service, if you would like to have any information added to the FAQ.

Notice! The FAQ has been temporarily updated with a special FAQ related to the extraordinary adjustments that are being planned for this year’s Copenhagen Marathon.

Questions 

Answers

Will the Copenhagen Marathon 2021 take place? Yes, we very much hope so, and we are working hard to make it happen. However, it will be held in an adjusted version, which is downscaled to a much less number of participants and which complies with the COVID-19 restrictions that may apply at the time of the event.
Will vaccine passport or corona tests be required? Yes, we clearly expect either options to be a prerequisite for the race to take place.
How many participants will you allow to take part? Depending on pratical solutions and approvals we consider ourselves able to safely handle around 5,000 participants.
What if there are too few entrants? Then we will have to cancel the event. In the case of cancellation, participants will be entitled to have their entry deferred to 2022 or get a refund.
How do we handle a continued gathering ban? We find it necessary that the gathering ban be relaxed to a certain degree. However, we consider corona tests or vaccine passports an even more decisive tool in ensuring that we can gather safely in larger groups.
Are there any restrictions as to which countries can be allowed to participate? As organizers we will not be imposing any restrictions to prohibit runners from certain countries or of certain nationalities from participating.
I do not wish to take part in the Copenhagen Marathon 2021. What are my options? If yo do not wish to participate, you have the option of deferring your entry to 2022 or get a refund before April 6. After April 6, our regular terms and conditions apply, however, your deferment and refund rights are extended extraordinarily as stated further below in this FAQ.
What if I get corona before/close to the race – what are my options? We clearly expect that it will be required to show a negative corona test in order to participate. If you get a positive test, we offer you the option of defering your entry to 2022.
I am prevented from participating in the race due to a flight ban. What are my options? If you cannot participate due to a flight ban or other such travel restrictions caused by corona, you can defer your entry to 2022 or have your money refunded.
Are we gonna allow spectators along the course? Non-participants will be required to adhere to general public guidelines including a general ban on gathering in larger groups. We always cooperate with police and local authorities to secure a safe event for everyone.
How do we handle a corona-safe refreshments handout along the course and at the finish? We take all the precautions necessary to secure a safe handout of food and hydration both on the course and at the finish, which includes officials wearing disposable gloves, face guard, etc.
Is there going to be entertainment along the course? Yes
Will I have to quarantine before the race? As organizers we are not going to require any participants to quarantine. Everyone must of course adhere to any general quarantine guidelines that may apply to persons traveling to Denmark from abroad at the time of the event.
What date will Copenhagen Marathon 2022 take place? Sunday, May 15, 2022
If I choose a refund, when can I expect the payment transfer to be completed? We conduct refunds from April 10. After we effectuate the refund, it may take up to 30 days before the money is in your account.
Can I get a refund after April 6? Yes, if 1) the race is cancelled, 2) you are prevented from traveling because of a flight ban, quarantine requirements or other such travel restrictions caused by COVID-19
Can I defer my entry after April 6? Yes, if 1) the race is cancelled, 2) you are prevented from traveling because of a flight ban, quarantine requirements or other such travel restrictions caused by COVID-19, or 3) you get a positive corona test or is unable to present a vaccine passport, in case such is required.

Frequently asked questions

How do I register for the Copenhagen Marathon?
Registrations are submitted online at cphmarathon.com or via the Copenhagen Marathon App. Online entry is open until race start. It is also possible to register at the Copenhagen Marathon Expo or at the info desk at the start and finish open from 7:30 am on race day, provided spots are still available.

What is included in the entry fee?
A Nike running T-shirt, a finisher medal, a race bag and personal race photos and video.

Is there a limited number of spots available?
No, there is no capacity limit.

When does the Copenhagen Marathon commence?
The race commences in Copenhagen on Sunday, May 16, 2021, at 9:30 am.

How is race start procedure
The Copenhagen Marathon starts in a rolling start. The first to cross the starting line will be the elite runners, followed by the mass participation field. The entire start will take up to 25 minutes. Entrants will not be assigned to a particular start group, but can position themselves freely in the start section corresponding to their expected finish time. The are signs and pace teams line up throughout the start section to help participants position themselves correctly.

Can everyone participate?
Every person who is in good health and able to complete the distance without assistance from others can participate. Blind or otherwise physically disabled individuals are allowed to participate and to be accompanied by a guide.
Are wheel chairs and babyjoggers allowed?
Wheel chairs, hand chairs and babyjoggers are allowed only by previous agreement with the organizers. However, it is due to the risk of extreme weather conditions, loud noises, safety incidents or otherwise potentially harmful conditions.Everyone who runs with special equipment are required to show due consideration to fellow runners and to always follow instructions from officials and members of race management.
How can I obtain en elite entry?
To be eligible for an elite entry, you must meet certain qualifying requirements. Learn more her
What personal entry information is required?
When registering for the race, you must fill in your name, email, birthday, gender, postal code and nationality.If you wish to receive important entrant information per SMS text message – such as your bib number – remember to enter your mobile number in the online registration form or log in on your entrant profile to add it later on.
Can I choose my T-shirt size?
You choose your T-shirt size when you register online. T-shirts are collected at the Copenhagen Marathon Expoen.
Can I register more than one person at the same time?
Yes, you have the option of registrering more than one person. You must enter the following data for each additional person you register: name, email, birthday, gender, postal code and nationality.Can we submit a group or company entry?
For groups, companies or other groups interested in registering and/or making a collective payment, it is possible to submit a collective entry. First step is to create a group / company account. The account manager will have the option to decide which registration procedure should be used for other members of the group / company to register.How can I pay?
Payment methods include debit card, Visa debit, VISA, Euro Mastercard, VISA Electron, Diners Club, MobilePay Online, and Maestro (keep in mind that additional fees may apply).Companies / groups who have created a group / company account have the option of paying by invoice (VAT identification number is required).Can I cancel my registration?
No. Once registration is submitted it is legally binding, and refunds cannot be granted. According to Danish law, running events fall under the category of recreational and leisure activities and the organisers are therefore, according to the Danish Customer Contracts Act concerning e-commerce, not obliged to offer refunds.However, you have the option of transferring your entry to another person. If the entry is purchased at reduced price or with a discount, the new entrant will be charged with the difference between the actual fee paid and the current entry fee at any time. An entry transfer will be charged with a transfer fee of DKK 100 and a handling fee of DKK 15.

The unauthorized use of a bib number can lead to disqualification, and organizer can not be held responsible for fraud and abuse related to the transfer of entries, including entries that have been sold or bought via the official Facebook page.

Discount
Please note, that the unauthorized use of a bib number may lead to disqualification.

Do I receive an entry confirmation?
Once your registration has been processed, an e-mail confirmation will be sent to the e-mail address entered in your entrant profile. If you do not receive this info mail, please check your spam mail or contact customer service

How can I change my participant data after I have registered?
It is important that the personal data in your entrant profile is up to date at all times. In case your personal data should change, please be sure to update your entrant profile by logging on with the username and password sent to you by email.

Can I have my name and country flag printed on my bib number?
Everyone who registers before the end of April (exact date TBA) gets their first name and nationality printed on their bib number.

I am prevented from participating and wish to transfer my start number to a different person. How do I do that?
If you are prevented from participating, you may transfer your entry to a different person against a fee of DKK 100,- and a handling fee of DKK 15 (VAT included) per entrant. Find detailed instructions here

All entrants, including transferred ones, who sign up after the cut off date (April 29, 2020), will not have their name and nationality printed on their bib number. Instead, they will receive a blank bib number.

How do I collect my bib number?
You must collect your bib number along with your race packet at the Copenhagen Marathon Expo in Sparta Hallen, Gunnar Nu Hansens Plads 11, DK-2100 Copenhagen, Thursday thru Saturday. To collect your race packet, you must present your registration car, which is emailed to you before the race. Although we strongly recommend collecting your race number at the Expo, it will be possible to collect on race day. Race day pick up will take place at the information desk at the start and finish area and will be entirely at your own risk. The organisers take no responsibility in case of delays or any other circumstances that might prevent the participant to be at the race start in due time, whatever the reason may be.

How is race timing carried out?
Race timing service is provided by Ultimate Sport Service by means of a timing chip incorporated in the bib number. The bib number can be disposed of after the race.

All official race times (exect the winner times) are measured as net times, from the time the participant crosses the starting line to the time he/she crosses the finish line. Split times are registered at every 5 km and at 21.1 km.

All winner times are measured as gross times.

Is there a course time limit?
Yes, the official time limit is 6 hours net for the full distance and 3 hours net for the half marathon mark. Read more here

When can I drop off and reclaim my race bag?
Baggage drop off is located at the start and finish area. It opens at 7:30 am and closes at 5:00 PM. Read more.

How do I collect my participant T-shirt?
Your Nike runing T-shirt is to be collected at the Copenhagen Marathon Expo along with your race packet.

Who are the organizers of the Copenhagen Marathon?
The Copenhagen Marathon is organized by Sparta Athletics & Running.

How can I contact the organizers?
The Copenhagen Marathon customer service team is available Monday thru Thursday 10:00 – 17:00 and Friday 10:00 – 15:00:

[email protected]
Phone: +45 35 26 69 00
Gunnar Nu Hansens Plads 11
DK-2100 Copenhagen

Remember to have your PO number ready at all requests, so they can identify your order in the systems.