The conditions mentioned below apply to the purchase of start numbers for races arranged by Sparta Athletics and Running.
In purchasing a Telenor Copenhagen Marathon entry, you enter into agreement with:
General Conditions of Entry
Data Protection and Confidentiality
A bib number is personal and it is the entrant’s responsibility to enter correct personal information. The unauthorised use of a bib number can and will result in disqualification. It is possible to transfer an entry to a different person.
Sparta reserves the right to publish the entrant’s name, club affiliation, country of origin, company, date of birth, and nationality on bib numbers and in the list of results. The organisers store your personal data safely and it will never be passed on or sold to a third party, except in anonymised form for statistics purposes. E-mails and mobile numbers will be used solely to issue important entrant information unless otherwise explicitely agreed upon. Since the information, which is sent out in emails is considered requisite for the organisation of the event, it is not possible to unsubscribe to these emails. It is not mandatory to enter a mobile number. If the entrant no longer wants to receive SMS text messages, he or she can delete the mobile number from the entrant profile at any time.
Use of Media Material
Photos, footage, interviews, and similar media material in which the entrants appear in Copenhagen Marathon can subsequently be used freely by the organisers, partners and sponsors, including for marketing purposes. All printed and digital photos on websites, Facebook, Instagram, and Twitter are subject to copyright ownership and may not under any circumstances be used for marketing or commercial purposes unless specifically agreed upon in advance. Official press photos, which are made available in the Media Package, can be used freely when referring to Copenhagen Marathon. For permission to use photos, please contact the organisers.
Copenhagen Marathon race packet including bib number and participant T-shirt must be collected at the Copenhagen Marathon Expo in Sparta Hallen, Gunnar Nu Hansens Plads 11, DK-2100 Copenhagen, taking place Thursday thru Saturday before the race. In order to receive the race packet, the entrant is required to present his/her registration card, which is sent out per email approx. two weeks before the event.
Bib number pick-up on race day will be possible at the info desk in the starting and finishing area. Race day pick up is fully at the entrant’s own risk, and the organisers carry no responsability for any delays or impediements of any kind what so ever.
Special Conditions or Equipment
Blind or otherwise physically impaired persons are allowed entry provided they show due consideration to fellow runners. Runners who carry or use special equipment, such as handchairs, wheelchairs or babyjoggers, can participate by previous agreement with the organisers and must without exception start in the back of the start section.
The Telenor Copenhagen Marathon has a time limit of six hours netto. See details here
Conditions of Payment
Confirmation of purchase
Immediately after submitting your registration, you will receive a confirmation e-mail with a receipt. If you do not receive this e-mail or if it contains errors or omissions, please contact customer service or log into your personal entrant profile to update your participant data. It is the entrant’s responsibility to ensure that the data entered in his/her entrant profile is up to date at any time or to inform the organisers in case of any changes.
Prices, Handling Charge, and Payment Methods
Starting fees are exempt from VAT in accordance with the Danish legislation on amateur sports’ exemption from VAT. Sparta Athletics and Running will charge a handling fee of DKK 20 with VAT included. Payment methods include debit card, Visa debit, VISA, Euro Mastercard, VISA Electron, Diners Club, MobilePay Online, and Maestro.
Online Payment Security
The payment system is secured against identity theft with a so-called TLS solution which is a system that encrypts all your bank card information. This means that neither we nor anyone else (with the exception of Nets and Bambora) have access to your bank card information. Furthermore, the TLS-system ensures that data between your browser and our server cannot change.
DIBS manages the payment module. You have the option to decline payment once you receive your payments statements and you are not liable if you are the victim of bank card fraud in an internet store if its payment system uses a TLS-certificate.
Product Liability, Right of Cancellation, and Reimbursement
Pursuant to the Danish law on consumer protection in e-business, the organisers are responsible for product liability. According to the law on e-business, the entrant (the buyer) has no right of cancellation since the agreement does not include recreational leisure time activities.
A transfer must be conducted through the entrant’s online profile. The transfer is not officially completed until a valid voucher code is issued. The entrant is obliged to forward this voucher code to the person, who is to acquire the entry.
The unauthorized use of a bib number can lead to disqualification, and organizer can not be held responsible for fraud and abuse related to the transfer of entries, including entries that have been sold or bought via the official Facebook page.
Danish and international university level students are eligible for discount. Students must present a valid student ID or other valid documentation when picking up the race packet at the Telenor Copenhagen Marathon Expo. Please note that reduced price entries cannot be transferred.
Liability and Error and Omissions
The entrant should be sufficiently fit and healthy to finish the race unaided. It is possible to enter any specific medical or health conditions on the back of the bib number for the convenience of the medical team and added safety of the participant.
By applying, the entrant automatically accepts that participation is at one’s own risk and that the organisers, their business partners, or sponsors cannot be held liable for injuries incurred or inflicted during the race unless the organisers are directly to blame.
Entrants under the age of 18 confirm that their parents or guardian have given their acceptance to the minor’s participation in the race.
Cancellation and Force Majeure
In the event of a force majeure cancellation or a cancellation as a consequence of directives outlined by the authorities beyond the reasonable control of the organisers, the starting fee and other expenses will not be refunded.
Possible Errors and Omissions
The organisers shall not be held liable for potential errors or omissions in regards to prices or event specifications both online and in printed material. All published information is subject to possible changes.
If you have any questions you are welcome to contact our customer service:
Monday to Thursday 10:00 am to 17:00 pm
Fridays 10:00 am to 15:00 pm